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Alcatel One Touch Idol mobile phone resetting to factory settings

Alcatel One Touch Idol
Alcatel One Touch Idol - mobile phone - resetting to factory settings - Step 1
  • Important: Resetting the mobile phone will delete all saved data and settings. Some problems may be resolved by simply restarting the telephone. Another possible solution is to install a Software-Update.
Alcatel One Touch Idol - mobile phone - resetting to factory settings - Step 2
  • Recommended: Save your data to a Google account before resetting your Alcatel One Touch Idol.
  • The following steps contain instructions on how to reset your Alcatel One Touch Idol.
Alcatel One Touch Idol - mobile phone - resetting to factory settings - Step 3
  • Go to the Start screen.
  • Choose the menu symbol.
Alcatel One Touch Idol - mobile phone - resetting to factory settings - Step 4
  • Scroll to the right.
  • Choose Settings.
Alcatel One Touch Idol - mobile phone - resetting to factory settings - Step 5
  • Scroll down.
  • Choose Backup and reset.
Alcatel One Touch Idol - mobile phone - resetting to factory settings - Step 6
  • Choose Factory data reset.
Alcatel One Touch Idol - mobile phone - resetting to factory settings - Step 7
  • Optional: Tick Reserve the content of Phone storage.
  • Choose Reset phone.
Alcatel One Touch Idol - mobile phone - resetting to factory settings - Step 8
  • Choose Erase everything.
Alcatel One Touch Idol - mobile phone - resetting to factory settings - Step 9
  • All data and settings saved on the Alcatel One Touch Idol have been deleted.
  • The Alcatel One Touch Idol will automatically reset and reboot.
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